Services

Princess South East Asia Yacht owners benefit from dedicated after sales service and support from factory trained engineers, with parts and accessories in stock for immediate installation or shipment. Our after sales service begins before your boat has even been delivered with in build surveys and audits. We arrange all aspects of the delivery , including shipping, insurance, sea trials and crew training.

Boats have varying degrees of complexity, according to their size and it is important they are professionally serviced and that preventative maintenance schedules are followed to get maximum enjoyment, performance and to preserve the boat's value. We perform all kinds of repair, mechanical, cosmetic and electrical system, air conditioning, fiber glass, electronic and underwater care of your yacht.

We have a dedicated Yacht Management team in place to run owners yachts for them with leading maritime professionals on hand daily to ensure the smooth running of your yacht, manage and direct the crew and take care of all of the many fine details that are required to run a yacht in first class condition all of the time. Our team is on hand to discuss personalising a yacht management contract for you.

Brokerage

With a dedication to quality, strength and integrity in both, design and build, and with a reputation for unsurpassed sea-keeping Princess Yachts have been building some of the world's finest luxury motor yachts for 50 years. These yachts keep their allure and value for many years and therefore are very strong contenders at the used yacht market.

We at the Princess Yachts South East Asia's brokerage division specialise in offering a selection of quality used Princess yachts in Asia and beyond. Represented by passionate yacht brokers based all over South East Asia as well as professionals comprising of some of Asia's most knowledgeable and experienced motor yacht specialists we are able to add more value to your yacht purchase or sale by transacting all deals with integrity and professionalism to achieve prompt and optimal results.

We have a unique and quality selection of new and pre-owned Princess Yachts, often for a very favorable price or in special configurations. Enjoy browsing our quality yacht selection as much as we enjoy offering you the best in class.

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After Sales Service

Our dedicated service department will assist with all aspects of your boating with us, which includes (but is not limited to):

  • Additional advice in conjunction with the sales team, if required, on different aspects of the dream boat you may be interested in, including the various possibilities of our assistance during our on-going after sales service commitment to you, including all technical assistance and supervision for a new build Princess Yacht.
  • Pre-delivery inspections, sea trials, commissioning and all service works as required (and often beyond) under warranty at the Princess Yachts shipyard in UK itself (for new Princess).
  • Arrangements for shipping, insurance, survey, through to efficient and supervised offloading at destination port, further sea trials and all necessary PDI and servicing, through to a carefully-planned delivery and final checks before eventual handover.
  • Professional training for crew/captain (to the international RYA standard if required) through to assistance and advice on boat maintenance and operation.
  • Sourcing of spare parts or in urgent cases immediate solutions in the most time-efficient manner in the least compromised manner possible.
  • Advice, coordination, supervision, and often carrying out additional retro-fittings, and modifications to your Princess Yacht, whereby you could rest assured that this is based on years of experience drawn from doing similar (if not the same) work at the Princess Yachts factory itself in the UK, together with the full back up support of highly experienced and knowledgeable team of local marine professionals for the optimal benefits.
  • Emergency 24 hr call centre, together with our immediate on-water assistance in case of breakdown or any other urgent requirements. With our own Boat Lagoon Yachting service boat (which can reach up to 40 knots), you are never too far away from help.
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Boat Management

Fully customised boat management solutions are available to all our Princess Yacht customers depending on your own requirements, whether it is working with your own team, through to providing complete boat management solutions. Our aim is to provide turnkey services to ensure you could maximise your time enjoying your new boat. Often this is coordinate through your own dedicated service manager, who is backed up by the entire team to assist with such provisions as:

  • Advice (and supplying) the most suitable cleaning materials to use (including those not available locally), professional practice and guidelines to adhere to when carrying out the maintenance and operation of the boat.
  • Provision of well-trained captain and crew (and hostess, chef, etc if required) including boat delivery and pick-up at a place and time of your convenience.
  • Daily cleaning and notifications of any damages or issues to be resolved, including advice on proposals to mitigate expenses and downtime.
  • Weekly checks and job status reports, including any quotations and additional photographic reports.
  • Full administration and accounting, through to any coordination and additional assistance as may be required. A full service history and up-to-date boat inventory and status will be kept safely for you which can be viewed at any time.

For the full list of program and services available please contact our after sales manager, Mr. Robin Edwards.

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Training

We believe professional training of the captain and crew, including the owner himself if preferred, contributes greatly to the condition and readiness of the boat, and ultimately pleasure of cruising and your overall boating experience. This started from sending our own management and service team for these training in UK ourselves, as well as always updating our boat maintenance procedures and knowledge to the latest international level of excellence, as often monitored and approved by many visiting specialist Princess yachts managers and other key personnels with whom we have forged close relationship over the last 15 years as part of the Princess Yachts family.

The knowledge and unparallel level of experience, especially with Princess Yachts, can be gladly shared with your own captain or crew, or indeed yourself. We have also worked with the Power and Motoryacht Academy based in the UK, offering various level of courses to the approved RYA (Royal Yachting Association) standard, exclusively to our valued customers. With the growing confidence and competence, it has been a pleausre in seeing many of our customers taking their enjoyment in their Princess Yacht further each time as many can then happily choose to progress through to the bigger yachts or exploring more distant destinations, safely, confidently, and proudly!

For the ultimate experience we could also offer exclusive training sessions aboard a choice of luxurious Princess Yachts, please contact us for more details.

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Customer Service

Our service team will be glad to assist in any other area whatsoever to make sure your boating experience is as trouble free and above all enjoyable as possible. Your dedicated personal service assistant will endeavor her best to assist with everything from basic administration and secretarial tasks through to fulfilling any other wishes outside the scope of relevance to your boat. We believe this is after all a small part of the true "personal experience" that we strive to offer at all times and all manner possible.

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Our Facilities

Princess Yachts SEA owns and operates a number of dedicated service facilities based in countries across the Southeast Asia region.

In addition to our expansive dealer network, Princess owned and operated service centres in Thailand, Malaysia, Singapore and Indonesia provide top quality service and repair, managed by experienced technicians, electricians, repair specialists, installation experts and re-fitters.

We aim to offer the best services possible to Princess yacht owners, which means every facility includes the latest maintenance equipment and technology. The centres also boast dedicated mobile customer service teams to provide additional assistance whenever it is required.

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Custom Installations

Based on years of experience drawn from doing retro-fitting and modification work at the Princess Yachts factory in the UK, our team of experts can help owners repair, restore, and rejuvenate their entire yachting experience. From extensive exterior and interior refits to custom installations and upgrades, our skilled craftsmen are ready to help you customize your Princess yacht. Popular custom installations and upgrades include:

  • Gelcoat reconditioning and protection system
  • Custom hardtop, enclosure, and flybridge air conditioning packages
  • Navigational equipment upgrades
  • Hydraulic swim platform installations
  • Stern thruster installation
  • Interior furniture modifications
  • Watermaker installations
  • LED underwater lighting installation
  • Installation of customer supplied tenders and chocks
  • Additional generator installation

Contact us for further information on these and other services available from Princess Yachts South East Asia to upgrade your cruising experience.

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