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Princess Yachts America (en-GB)

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Princess Yachts Limited

Newport Street, Plymouth, PL1 3QG

Tel: +44 (0)1752 203888

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Princess Yachts America

In 1995, the exclusive relationship between Princess Yachts America (formerly known as Viking Sport Cruisers) and Princess Yachts International of Plymouth, England was formed in the interest of introducing a new class of luxury performance cruising yachts to the American market. As the sole distributor for Princess in the United States, Canada, Central America, the Caribbean, and Venezuela, each Princess yacht delivered by Princess Yachts America is the result of a tireless collaborative effort to bring European elegance and craftsmanship together with American support and supervision for the ultimate performance cruising yacht experience.

To find out more visit princessyachtsamerica.com.

From the Helm

Welcome

Thank you for your interest in Princess yachts. In 1995, the exclusive relationship between Princess Yachts America (formerly known as Viking Sport Cruisers) and Princess Yachts International of Plymouth, England was formed in the interest of introducing a new class of luxury performance cruising yachts to the American market. As the sole distributor for Princess in the United States, Canada, Central America, the Caribbean, and Venezuela, each Princess yacht delivered by Princess Yachts America is the result of a tireless collaborative effort to bring European elegance and craftsmanship together with American support and supervision for the ultimate performance cruising yacht experience.

Today, the relationship between Princess Yachts America and Princess Yachts International and the spirit of cooperation and mutual respect that make it work remains as strong as ever. We are proud of the fact that every Princess yacht we deliver meets the demanding criteria set forth by the American Boat and Yacht Council (ABYC). Each model must also comply with the United States Coast Guard’s Office of Boating Safety regulations. While many European yachts are built to meet various European standards, this does not equate to compliance with the critical requirements established for yachts built for use in the United States.

At Princess Yachts America, our focus each day remains firmly founded in our commitment to our customers and the quality of the ownership experience with their Princess. This distinctive philosophy that drives our company and the dedication our outstanding employees have to delivering a quality product have, without a doubt, been the key to our success. As a result, we have experienced consistently high levels of repeat business with customer loyalty built on a solid foundation of mutual trust and understanding. Our aim is to maintain this relationship with each and every customer and further our understanding of their needs to continue to raise the standard of service in every aspect of our business in the future.

Once again, thank you for your interest. I sincerely hope the information presented here will help you become more familiar with the virtues and advantages of owning a Princess yacht delivered with the service and tradition of excellence in customer care of Princess Yachts America. Beyond the pages of this website, I invite you to visit us at boat shows around the country, at one of our dealer sales offices in the United States, Canada, Central America, the Caribbean, and Venezuela or by visiting us at our sales and service centers in Palm Beach, Florida and New Gretna, New Jersey. My team and I look forward to working with you to help you become more familiar with our fantastic product line and the outstanding ownership experience we strive each day to deliver.

Welcome Aboard!

Tom Carroll
President & CEO
Princess Yachts America

Delivering the Difference

History

Pioneering Partnership, Innovative Product

A closer look at the distinctive relationship that combines over 90 years of boatbuilding experience to deliver The Viking Difference in every Princess yacht bound for North America, Central America, and the Caribbean

Service

At Princess Yachts America, customer service and product support are our foremost priority

Our Commitment

We begin by meeting personally with the owner of every Princess yacht we deliver shortly after delivery day to ensure that their expectations are being met and to establish a relationship that can be relied upon for support during the entire ownership experience. We maintain a large parts inventory, with many parts available for purchase in the Princess Yachts America Online Parts Store, and have service staff and facilities available throughout North America, Central America, and the Caribbean to meet the needs of our customers. An extensive dealer service and parts network stands ready to respond when needed, with each dealer carefully selected for their service capability and for a proven track record of positively supporting the customer. Our dealers enjoy an excellent reputation for customer support, and have an intimate knowledge of the product.

In addition to our expansive dealer service network, our factory owned and operated service centers in New Gretna, New Jersey and Riviera Beach, Florida provide state-of-the-art facilities staffed with experienced mechanical technicians, electricians, fiberglass repair technicians, carpenters, welders, installers and fabricators in an effort to provide the best service possible to our Princess yacht owners. As part of this, each facility features a dedicated mobile customer service support team to provide additional support when needed.

To further ensure service is provided promptly and efficiently, each yacht has a components parts record so a replacement part can be delivered quickly when needed. A rigorous warranty tracking program minimizes recurring problems while improving product reliability to ensure that customers’ needs are met more quickly and only the finest quality components are used. In addition, the established, long-standing vendor relationships of Viking Sport Cruisers aid in obtaining efficient service and parts for customers and support for dealers.

As we continue to grow our Princess family in the United States, Canada, Central America, the Caribbean, and Venezuela we remain focused on our goal of providing quality support when needed to enhance the value of the yacht ownership experience.

Visit Parts Store

Facilities

Two factory owned and operated facilities dedicated to the care of the Princess Yachts America family

In addition to our expansive dealer service network, our factory owned and operated service centers in New Gretna, New Jersey and Riviera Beach, Florida provide state-of-the-art facilities staffed with experienced mechanical technicians, electricians, fiberglass repair technicians, carpenters, welders, installers and fabricators in an effort to provide the best service possible to our Princess yacht owners. As part of this, each facility features a dedicated mobile customer service support team to provide additional support when needed.

Custom Installations

Let our team of experts help you repair, restore, and rejuvenate your yachting experience. From extensive exterior and interior refits to custom installations and upgrades, our skilled craftsmen stand ready to help you customize your Princess yacht.

Some of our most popular custom upgrades include:

  • LED underwater lighting installation
  • Stern thruster installation
  • Custom hardtop, enclosure, and flybridge air conditioning packages
  • Hydraulic swim platform installations
  • Interior furniture modifications
  • Watermaker installations
  • Navigational equipment upgrades
  • Gelcoat reconditioning and protection system
  • Installation of customer supplied tenders and chocks
  • Additional generator installation

Contact us for further information on these and other services available from Princess Yachts America to upgrade your cruising experience this season.

Reconditioning

At our dock or yours... trust our team to take care of your Princess yacht

At Princess Yachts America, our focus is on taking care of your needs. When your Princess yacht was new, our team of talented mechanics, technicians, and craftsmen worked hard to ensure that every system and component aboard met our rigorous standards to maintain safe and reliable operation of your yacht for years to come.

Today, that same knowledgeable team of professionals stands ready to provide you with an outstanding service experience. Our location on the Bass River in southern New Jersey is a convenient stop from many popular cruising destinations and is equipped with the staff and equipment needed to accommodate tasks from routine maintenance to extensive refit, restoration, and customization. In addition, our mobile service capabilities allow us to perform a variety of service items right at your own dock.

Contact our Customer Service team and let us know how we can help you rejuvenate your cruising experience.

Parts Store

Our commitment to our customers is simply second to none

Each day we strive to deliver an incomparable level of ownership comfort to ensure our customers enjoy their Princess yacht for years to come. While building the highest quality product possible is certainly part of this, we recognize that service after the sale is absolutely essential in delivering the best possible ownership experience in every Princess yacht we sell. Since 1995, we have consistently maintained an exceptional inventory of parts that today exceeds over $1.5 million. Though most of the systems aboard your Princess were installed because they are readily serviceable in your cruising area, there are many items that are unique to your yacht that you may not find at your local marine supply store. From customized running gear to hand crafted deck fittings and interior components, we stock the parts that are individual to your Princess yacht to ensure they are readily available when needed.

While all of these components are available through your dealer, we have created an online parts store that contains some of the most frequently requested items from customers and service technicians to make obtaining these parts quick and convenient no matter where you are cruising. It’s just one more way we are working to deliver a better ownership experience every day.

Please follow the link below to visit our online parts store. If there is a part you need that you do not see on the site, please contact your dealer or our Princess Yachts America Customer Service team via the link below.

Visit Parts Store

Available Yachts

Contact us to find out more about our available craft

Contact Us

Owners club

Princess Yachts America has partnered with Marinalife to bring you an exciting owners club designed to help you make the most of your time aboard your Princess yacht.  As a member of the Princess Yachts America Concierge Club, you can receive access to a complete suite of services and benefits including thousands of exclusive discounts and special offers, online marina reservation and information, trip planning tools and popular cruise itineraries along with one complimentary ticket to any Show Management boat show.

Members receive a customized Princess Yachts America Concierge Club membership card in addition to a one-year subscription to the Marinalife Magazine (issued quarterly) which lists all of the valuable discounts that are available to you as a member.

Membership in the club is complimentary for one year with the purchase of a new Princess yacht.   If you own a Princess and are not already a member, we encourage you to join today and become a part of the elite membership Princess Yachts America and Marinalife have to offer you!  As we continue to grow our Princess family in the United States, Canada, Central America, the Caribbean, and Venezuela, we remain focused on our goal of providing quality support when needed to enhance the value of the yacht ownership experience.

 

Join the owner's club

Contact

Princess Yachts America represents Princess Yachts in the United States, Canada, Central America, Venezuela, and the Caribbean with a network of over 45 sales and service centers.  

Visit princessyachtsamerica.com to locate your nearest authorized sales center in these areas, or contact Princess Yachts America as follows:

Locations

Get in touch

Princess Yachts America (New Jersey Corporate Office)

Route 9 On The Bass River,New Gretna,NJ 08224,USA

Tel
001-609-296-9564 | 877-846-9874
info@princessyachtsamerica.com
Web
www.princessyachtsamerica.com

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